Below is our checklist for requirements.
- A complete description of the goods and/or services offered.
- Business and contact information, including the business address and telephone number. The address displayed must match the physical address of the business.
- Alternate contact information (including email address and fax number).
- The currency in which the transaction will be conducted.
- Customer service telephone number.
- Delivery standards, including delivery method (i.e., FedEx, UPS, USPS, etc.) and time standards i.e., product will arrive within three business days). Both domestic and foreign import/export shipping time standards must be included (if applicable).
- Merchants must disclose the business’s country of origin (i.e., United States).
- Card association logos must be displayed.
- Terms and conditions, as well as export and/or legal restrictions (including for international transactions, if applicable) must be displayed on:
- The same screen as the checkout screen (where the total purchase amount is displayed), OR
- Within the sequence of Web pages the cardholder accesses during the checkout process.
- A clear and concise privacy policy. This must also disclose what information is collected, how it is tracked and with whom it is shared.
- The business’s refund/return policy must be described in full detail, so that cardholders are aware of their options before purchasing the product or service. It must also include a “Click Here to Accept” function.
- The Website’s security method for the transmission of payment data (i.e., SSL Secured 128 bit).
- Customers must be able to review all information prior to completing the sale and have the option to cancel the sale.
- Contact information for the Web hosting service must also be displayed.
